Service Delivery
Our services may include:
- AI customer support systems
- AI receptionists
- Custom AI agents
- Chatbots
- Automation workflows
- Custom SaaS platforms
- Custom web applications
- Website development
- UI/UX design
- AI-generated content systems
- Lead generation and automation solutions
- API and third-party integrations
Deliverables may be provided through email, cloud storage, a client dashboard, source code repositories, hosting platforms, project management platforms, or other agreed digital methods.
Delivery Timeline
Project timelines depend on several factors, including:
- Project complexity
- Scope of work
- Required features
- Third-party integrations
- Client feedback and approvals
- Availability of required content and access credentials
- Changes requested during development
Estimated delivery dates provided by Dragmo Labs are estimates unless a specific deadline is explicitly guaranteed in a written agreement.
Client Responsibilities
To ensure timely delivery, clients may be required to provide:
- Project requirements
- Content and branding materials
- Required login credentials or authorized access
- API keys or third-party accounts
- Timely feedback and approvals
Delays caused by missing information, delayed feedback, unavailable third-party services, or changes to the project scope may extend the delivery timeline.
Project Milestones
For larger projects, Dragmo Labs may deliver work in stages or milestones, such as:
- Discovery and planning
- Strategy and system architecture
- UI/UX design
- Development
- AI or automation integration
- Testing and quality assurance
- Client review
- Final deployment or delivery
Clients may be asked to review and approve specific stages before the next stage begins.
Revisions
Revision requests must remain within the originally agreed project scope.
Additional features, major changes, or requests outside the agreed scope may require:
- Additional development time
- A revised delivery date
- Additional payment
Final Delivery
Once the agreed project is completed and applicable payments have been received, final deliverables will be provided using the agreed delivery method.
Depending on the project, final delivery may include:
- A live website or web application
- Access to an AI system
- Automation workflows
- Source files or code, where included in the agreement
- Design files
- Documentation
- Login credentials or access instructions
Deployment and Third-Party Services
Some projects require third-party services such as hosting providers, AI platforms, APIs, CRM systems, communication platforms, or cloud infrastructure.
Dragmo Labs is not responsible for delays, outages, pricing changes, policy changes, or service interruptions caused by third-party providers.
Acceptance of Delivery
A project may be considered delivered when the agreed deliverables have been made available to the client.
Clients should review deliverables promptly and report any issues related to the agreed scope within a reasonable period.
Support After Delivery
Any post-launch support, maintenance, updates, or ongoing management will be provided only if included in the project agreement or purchased as a separate service.
Contact Us
For questions about project delivery, please contact:
Dragmo Labs
Email: info@dragmolabs.com